I’m sorry - I had provided those answers but somehow they didn’t show up and my response was cut off. Were you able to have your wireless connection in a normal/expected performance before? If yes, did you make any hardware/software changes before it started to happen?
What do you mean by 'the network adapter is not working properly'? What are the symptoms of the issue?ģ. Are you having issues with Wi-Fi, Bluetooth, or both?Ĥ. Is this the original adapter that came pre-installed in your system or di you change/install a new adapter recently?ĥ. Use the paperclip icon to attach the report to the threadĢ.To save your scan, click on 'Next', then 'Save'.Click on the menu where it says 'Summary' to change to 'Detailed View'.By default, Intel® SSU will take you to the 'Summary View'. Open the application, check the 'Everything' box, and click on 'Scan' to see the system and device information.Run the Intel® System Support Utility ( Intel® SSU) and attach the report generated:
In order to better assist you, please provide the following information:ġ.
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